On the cited Canon PIXMA family, support code 1250 is associated with a closed paper output tray.
What 1250 means
On the cited Canon PIXMA family, support code 1250 is associated with a closed paper output tray.
What you may notice
- The display or status light shows 1250
- Printing stops
- Paper feeds crookedly or not at all
- A paper or tray warning appears
Most likely causes
- 01Paper is jammed
- 02A torn scrap remains in the path
- 03The tray is empty or not seated
- 04Guides are set incorrectly
- 05A feed roller or sensor needs service
Safe checks, in order
Start with the simplest non-invasive check. Stop as soon as the error clears; repeated resets can hide a condition without correcting it.
Cancel the job
Let the printer stop moving before opening a cover.
Remove paper slowly
Use both hands and the access route specified by the model manual.
Look for scraps
Use a flashlight; do not touch clear strips, cables, or delicate rollers.
Reload correctly
Use flat supported media, set the guides lightly, and retry one page.
Know where to stop
Unplug before reaching deeply inside. Laser-printer fusers can be hot, and sharp tools can damage sensors.
When to call a technician or support
Request support if the path is clear but the warning remains or the printer repeatedly tears paper.
When you call, have the exact product model, the complete code or light pattern, and when it appeared.
Where this information came from
We use the manufacturer's current published guidance as the starting point, then organize it into a safer, beginner-friendly sequence.
Canon PIXMA manual — support code list Source last checked August 18, 2026. Manufacturer instructions and model manuals take priority over this independent summary.