LG identifies dE, dE1, and dE2 as door-lock errors on covered front-load washers.
What dE / dE1 / dE2 means
LG identifies dE, dE1, and dE2 as door-lock errors on covered front-load washers.
What you may notice
- The cycle will not begin
- The latch clicks repeatedly
- The door appears closed but does not lock
- The code returns after Start
Most likely causes
- 01Clothing is caught in the seal
- 02The door is not fully closed
- 03Residue blocks the latch
- 04The hinge or latch is damaged
- 05The lock switch has failed
Safe checks, in order
Start with the simplest non-invasive check. Stop as soon as the error clears; repeated resets can hide a condition without correcting it.
Remove obstructions
Move clothing away from the gasket and latch.
Inspect the latch
Wipe away residue and look for visible damage.
Close normally
Use gentle, even pressure without slamming.
Restart once
Disconnect power briefly and test with an empty drum.
Know where to stop
Do not bypass the door switch, pry the latch, or run the washer with a damaged door.
When to call a technician or support
Arrange service for a broken latch, sagging door, or dE that returns with an unobstructed door.
When you call, have the exact product or vehicle model, model year where relevant, the complete code or symbol, and when it appeared.
Where this information came from
We use the manufacturer's current published guidance as the starting point, then organize it into a safer, beginner-friendly sequence.
LG USA Support — washer error-code list Source last checked August 16, 2026. Manufacturer instructions and model manuals take priority over this independent summary.