Samsung lists 39E or 39C as an ice-maker function error.
What 39E / 39C means
Samsung lists 39E or 39C as an ice-maker function error.
What you may notice
- The display or status light shows 39E / 39C
- Ice production stops or slows
- The display shows an ice-system code
- A fan or motor may sound abnormal
Most likely causes
- 01The ice bin is not seated
- 02Ice blocks a fan or mechanism
- 03A water supply is restricted
- 04A sensor is not reporting correctly
- 05The ice maker motor or control needs service
Safe checks, in order
Start with the simplest non-invasive check. Stop as soon as the error clears; repeated resets can hide a condition without correcting it.
Check the ice bin
Remove and reinstall it according to the model guide.
Look for visible blockage
Remove only loose cubes accessible without tools.
Check the water supply
Confirm the refrigerator valve is open and the line is not visibly kinked.
Use the documented test
Run only the ice-maker test provided for the exact model.
Know where to stop
Keep fingers and tools out of the ice mechanism. Do not apply heat or force frozen components.
When to call a technician or support
Arrange service if the code returns, the fan does not run, or the mechanism is frozen or damaged.
When you call, have the exact product model, the complete code or light pattern, and when it appeared.
Where this information came from
We use the manufacturer's current published guidance as the starting point, then organize it into a safer, beginner-friendly sequence.
Samsung Support — refrigerator error codes Source last checked August 18, 2026. Manufacturer instructions and model manuals take priority over this independent summary.