Canon support code 1682 means the FINE cartridge cannot be recognized on the cited family.
What 1682 means
Canon support code 1682 means the FINE cartridge cannot be recognized on the cited family.
What you may notice
- Printing stops
- The Alarm lamp flashes
- A support code appears on the computer
- The condition returns after Resume
Most likely causes
- 01Incorrect cartridge
- 02Poor seating
- 03Protective material remains
- 04Damaged contacts
- 05A failed cartridge
Safe checks, in order
Start with the simplest non-invasive check. Stop as soon as the error clears; repeated resets can hide a condition without correcting it.
Open the cover
Wait for the cartridge holder to stop moving.
Inspect installation
Confirm the cartridge is in its specified slot.
Remove protective material
Remove only tape identified in the installation guide.
Replace if persistent
Use a new compatible FINE cartridge.
Know where to stop
Never force the holder or touch the translucent encoder strip.
When to call a technician or support
Contact Canon if the code remains after the approved checks, the carriage or holder will not move normally, or visible hardware is damaged.
When you call, have the exact product or vehicle model, model year where relevant, the complete code or symbol, and when it appeared.
Where this information came from
We use the manufacturer's current published guidance as the starting point, then organize it into a safer, beginner-friendly sequence.
Canon PIXMA manual — support-code table Source last checked August 16, 2026. Manufacturer instructions and model manuals take priority over this independent summary.